All information you share with Mapleleaf Vision from the very first enquiry to your post-coaching feedback is treated as private and confidential. To form a collaborative coaching relationship based on mutual respect and trust, Mapleleaf Vision operates with transparency. No personal information will be shared without your express permission. Exceptions may be made if there is an imminent threat of serious injury to oneself or others; or if a referral is necessary to other service providers, such as counselling, as part of responsible Duty of Care.
Your data is kept confidential at all times and is of the utmost importance. Mapleleaf Vision offers professional services based on protecting client confidentiality and managing sensitive personal information. Whether from an initial enquiry email, any phone calls, through to any contact you have with your coach, your privacy is a top priority.
No personal information that is provided to Mapleleaf Vision will be shared with any third party without your explicit consent. From time to time, Mapleleaf Vision may send marketing emails to update you of relevant service you have shown interest in. You reserve the right to unsubscribe at any time. All information provided will only be used to contact you on occasion and possibly send you discounts / offers and useful articles related to your query.
Mapleleaf Vision sometimes uses Bark.com to find and purchase potential clients’ details from the adverts they submit. Irrespective of origin, all details are kept confidential. Client files are not retained longer than 12 months from the end of the contract agreement unless there has been explicit consent. Potential clients’ details are not held where it is confirmed in writing that Mapleleaf Vision services are not required. Mapleleaf Vision does not share any contact details with any other party.